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STANDARD TERMS AND CONDITIONS OF SALE

Thank you for shopping at X-TACY T-SHIRT. By placing an order on our website, you agree to the terms and conditions outlined below:

1. General

  • These Terms govern the sale of all products listed on www.xtacyprints.com and form a binding contract between the customer and X-TACY T-SHIRT.
  • We reserve the right to modify or update these terms at any time, and it is your responsibility to review them periodically.

2. Product Information

  • All our t-shirts are crafted using premium fabrics and designed in India.
  • While we strive for accuracy, slight color or design variations may occur due to screen settings or production batch changes.

3. Pricing and Payment

  • All prices listed are in INR (₹) and inclusive of all applicable taxes unless otherwise specified.
  • We accept secure payments via UPI, debit/credit cards, net banking, and wallets. All transactions are encrypted and processed through trusted third-party gateways.
  • Prices and availability are subject to change without prior notice.

4. Order Processing & Shipping

  • Orders are typically processed within 24–48 hours on working days.
  • Delivery timeline is 3–7 business days depending on your location. We currently ship across all serviceable PIN codes in India.
  • Once shipped, you’ll receive a tracking link on your registered email or mobile.

5. Return & Exchange Policy

  • We offer a 7-day return or exchange window from the date of delivery.
  • Products must be unused, unwashed, and returned in their original packaging with all tags intact.
  • Refunds are processed within 5–9 working days after successful inspection in your X-Tacy E-Wallet.
  • Reverse pickup is subject to courier availability; otherwise, customers may be asked to self-ship.

6. Cancellations

  • Orders can be cancelled before they are dispatched by contacting our support team.
  • Once shipped, cancellation isn’t possible, but returns can be initiated after delivery.

7. Customer Support

  • We’re happy to help! Contact us at:
    • 📧 Email: printek.bwn@gmail.com
    • ☎️ Phone/WhatsApp: +91- 7872283071
    • ⏰ Support Hours: Mon–Sat, 10 AM – 6 PM IST

8. Intellectual Property

  • All content, designs, logos, and graphics on our website are the intellectual property of X-TACY T-SHIRT and may not be used or reproduced without permission.

9. Liability Disclaimer

  • X-TACY T-SHIRT is not liable for any indirect, incidental, or consequential damages arising from use of or inability to use the product.
  • Any compensation claims must be submitted within 8 days of receiving the product, accompanied by valid proof.

10. Governing Law

  • All disputes are subject to the jurisdiction of courts located in Burdwan, West Bengal - 713101, India.